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How to write a follow up email after a meeting [Full Guide + Template]

Master meeting follow-ups: best practices, thank-you emails, action items, plus a free template for efficiency—all in one guide.

By
Daniel Htut

The Importance of Meeting Follow-Up

Effective meeting follow-up is a critical component of successful collaboration and project management. It ensures that the discussions, decisions, and action items from a meeting are properly documented, communicated, and executed. Without a proper follow-up process, meetings can become mere discussions without tangible outcomes or progress.

Follow-up serves several essential purposes:

  1. Accountability and Ownership: By clearly assigning tasks and deadlines to specific individuals, follow-up reinforces accountability and ownership. It prevents the "someone else will take care of it" mentality and ensures that everyone understands their responsibilities.
  2. Alignment and Clarity: Meetings often involve multiple stakeholders with varying perspectives and priorities. Follow-up helps maintain alignment by clearly communicating the agreed-upon decisions, action items, and next steps to all involved parties, eliminating potential misunderstandings or miscommunications.
  3. Progress Tracking: Regular follow-up allows teams to track the progress of action items and identify potential roadblocks or delays early on. This enables timely course correction and ensures that projects stay on track and deadlines are met.
  4. Documentation and Reference: Meeting follow-up provides a written record of discussions, decisions, and action items. This documentation serves as a valuable reference for future meetings, project reviews, or onboarding new team members, reducing the need for repetitive discussions and ensuring continuity.
  5. Professionalism and Credibility: A well-executed follow-up process demonstrates professionalism, attention to detail, and a commitment to delivering results. It builds trust and credibility among team members, stakeholders, and clients, reinforcing the perception of a well-organized and reliable team.

By prioritizing meeting follow-up, organizations can maximize the value of their meetings, foster a culture of accountability, and ensure that decisions and action items are effectively implemented, ultimately contributing to improved productivity, collaboration, and success.

When to Send a Meeting Follow-Up

The timeline for sending a meeting follow-up is crucial for ensuring that the discussed points and action items are addressed promptly. While there's no one-size-fits-all approach, it's generally recommended to send the follow-up within 24 hours of the meeting's conclusion.

Sending the follow-up immediately after the meeting, while the discussions are still fresh in everyone's minds, is ideal. This approach maximizes the chances of participants taking action on the assigned tasks and minimizes the risk of important details being forgotten or overlooked.

However, if the meeting was particularly lengthy or complex, it may be beneficial to take a short break before drafting the follow-up. This extra time allows you to organize your thoughts, review your notes, and ensure that the follow-up accurately captures all the relevant information.

In some cases, especially for high-priority or time-sensitive matters, it might be appropriate to send a brief initial follow-up immediately after the meeting, followed by a more comprehensive summary within 24 hours. This approach acknowledges the urgency of certain action items while still providing a detailed record of the meeting's proceedings.

Regardless of the specific timeline, consistency is key. Establish a standard practice for when you'll send meeting follow-ups and stick to it as much as possible. This consistency will help set expectations among your colleagues and ensure that everyone stays on the same page.

What to Include in a Meeting Follow-Up

An effective meeting follow-up should cover the following essential components:

  1. Action Items: List out any tasks or action items assigned during the meeting, including who is responsible for each item and the expected due date. This helps ensure accountability and keeps everyone on track.
  2. Key Decisions: Summarize the major decisions made during the meeting, including any agreed-upon next steps or changes in direction. This serves as a record and helps align everyone's understanding.
  3. Next Steps: Outline the overall next steps or future plans discussed in the meeting. This could include upcoming milestones, deadlines, or follow-up meetings.
  4. Additional Notes or Clarifications: If there were any important points, discussions, or clarifications made during the meeting that need to be documented, include them in the follow-up. This can help prevent misunderstandings and provide context for those who were not present.
  5. Attendees: List the names and roles of all meeting attendees for reference.
  6. Meeting Agenda: If applicable, include the original meeting agenda for context and to track whether all topics were covered.
  7. Supporting Materials: Attach or link to any relevant documents, presentations, or resources shared or discussed during the meeting.

By including these essential components, your meeting follow-up will serve as a comprehensive record of what was discussed, what was decided, and what needs to be done next. This helps ensure everyone is on the same page and can refer back to the follow-up as needed.

Writing a Clear and Concise Follow-Up

Crafting a well-written and easy-to-understand meeting follow-up is crucial for ensuring effective communication and accountability. Here are some tips to help you achieve clarity, brevity, and organization:

  1. Use a Clear Subject Line: Start with a concise and descriptive subject line that accurately reflects the content of your follow-up. This will help recipients quickly identify the purpose and context of your message.
  2. Organize with Headings and Bullet Points: Break down your follow-up into sections using headings and bullet points. This structure makes it easier for recipients to scan and locate specific information quickly.
  3. Highlight Key Takeaways: Begin your follow-up with a brief summary of the meeting's key decisions, action items, and next steps. This upfront overview ensures that important information is not missed or buried within the details.
  4. Be Concise and Focused: Avoid unnecessary fluff or tangents. Stick to the essential details and action items, using clear and direct language. This will help prevent confusion and ensure that your message is easily digestible.
  5. Use Active Voice: Write in an active voice, assigning responsibilities and tasks to specific individuals or teams. This clear attribution of ownership promotes accountability and reduces ambiguity.
  6. Provide Context: While being concise, include enough context to ensure that recipients understand the background and rationale behind decisions and action items. This will help them better comprehend the bigger picture and make informed decisions.
  7. Proofread and Edit: Before sending your follow-up, take the time to proofread and edit your message. Correct any errors, remove redundancies, and ensure that your language is clear and easy to understand.

By following these tips, you can craft a meeting follow-up that is clear, concise, and well-organized, ensuring that your message is effectively communicated and understood by all recipients.

Following Up on Action Items

One of the primary purposes of a meeting follow-up is to ensure that any action items or tasks assigned during the meeting are properly tracked and completed. Without a clear follow-up process, these crucial next steps can easily fall through the cracks, undermining the productivity and effectiveness of the meeting itself.

When writing your follow-up, be sure to clearly list out any action items that were discussed, along with the responsible party and due date for each item. This creates a transparent record of expectations and accountability, making it easier to monitor progress and drive results.

Effective strategies for following up on action items include:

  1. Set Realistic Deadlines: Work with the team to establish reasonable due dates for each action item, taking into account workloads, priorities, and any dependencies or blockers.
  2. Use a Centralized Tracking System: Implement a shared project management tool or task tracker where action items can be logged, updated, and easily referenced by all stakeholders.
  3. Schedule Regular Check-Ins: Establish recurring check-in meetings or status updates to review progress on action items, address any roadblocks, and ensure tasks stay on track.
  4. Assign Ownership: Clearly designate an owner for each action item, ensuring there is no ambiguity about who is responsible for driving it to completion.
  5. Provide Context and Resources: In your follow-up, include any relevant context, background information, or resources that may be needed to successfully complete the action items.
  6. Celebrate Completions: Recognize and acknowledge team members who diligently follow through on their assigned tasks, fostering a culture of accountability and appreciation.

By consistently and effectively following up on action items, you reinforce the value of meetings, build trust and credibility within your team, and ultimately drive better results and productivity across your organization.

Here's a guide on How to Write Meeting Action Items (+ Best Practices)

Handling Meeting Minutes and Notes

Meeting minutes and notes serve as a valuable record of the discussions, decisions, and action items covered during the meeting. Incorporating them into your follow-up email ensures that everyone has a clear understanding of what was discussed and agreed upon.

When it comes to incorporating meeting minutes or notes into your follow-up, timing is crucial. It's generally recommended to include them in the initial follow-up email, which should be sent within 24 hours after the meeting. This ensures that the information is fresh in everyone's minds and reduces the likelihood of misunderstandings or missed details.

To effectively organize and share meeting minutes or notes, consider the following best practices:

  1. Use a consistent format: Establish a standardized format for your meeting minutes or notes, making it easier for recipients to quickly scan and locate relevant information. This could include sections for attendees, agenda items, discussions, decisions, and action items.
  2. Highlight key points: Emphasize important decisions, action items, and deadlines by using formatting techniques such as bold text, bullet points, or numbered lists. This will help draw attention to critical information and ensure that nothing slips through the cracks.
  3. Attach or embed the document: Rather than copying and pasting the entire meeting minutes or notes into the email body, consider attaching the document or embedding a link to a shared document. This keeps the email concise while providing easy access to the detailed information.
  4. Use a collaboration platform: If your team uses a collaboration platform like Google Workspace, Microsoft Teams, or Notion, consider storing and sharing the meeting minutes or notes on that platform. This allows for easy access, version control, and the ability for team members to add comments or clarifications as needed.
  5. Assign ownership: Clearly indicate who is responsible for maintaining and updating the meeting minutes or notes. This ensures accountability and helps prevent confusion or conflicting information.

By incorporating meeting minutes or notes into your follow-up email and following these best practices, you can promote transparency, accountability, and effective communication within your team.

Here's a full guide on How to take notes in a meeting [Full Guide]

Full Meeting Note Templates : Download Free

Use AI-powered note-taking tools: Tools like Glyph AI can automate the process of recording, transcribing, and organizing meeting notes. Glyph AI uses advanced natural language processing and machine learning to capture and structure meeting conversations, allowing you to easily share accurate and detailed notes with your team.

Distributing the Follow-Up

Determining who should receive the meeting follow-up is crucial for ensuring everyone stays informed and aligned. At a minimum, the follow-up should be sent to all attendees of the meeting. However, it's often beneficial to include additional stakeholders who may not have been present but have a vested interest in the topics discussed or decisions made.

For internal meetings, distribution via email is typically the most straightforward approach. Make sure to include a clear and descriptive subject line, such as "Follow-Up: [Meeting Title] on [Date]." This helps recipients quickly identify the context and prioritize their review.

In cases where the meeting involved external parties or cross-functional teams, consider leveraging project management tools or shared workspaces. These platforms not only facilitate distribution but also provide a centralized location for storing meeting notes, action items, and related documents, ensuring transparency and accessibility for all involved parties.

When distributing the follow-up, it's essential to strike a balance between inclusivity and minimizing unnecessary clutter. Carefully evaluate who truly needs to be in the loop and tailor your distribution list accordingly. This approach not only respects everyone's time and attention but also maintains the relevance and impact of your follow-ups.

Following Up on Recurring Meetings

Recurring meetings, whether weekly, monthly, or quarterly, require a consistent approach to follow-up. These regular touch points are essential for maintaining progress, addressing ongoing issues, and ensuring continuity across the organization.

In your follow-up, highlight key accomplishments and milestones achieved since the last meeting. Celebrate successes and recognize the efforts of team members or departments that contributed to these achievements. This positive reinforcement fosters a sense of progress and motivates continued effort.

Additionally, address any recurring issues or roadblocks that have persisted over multiple meetings. Provide updates on action items or strategies implemented to resolve these challenges. If certain issues remain unresolved, solicit input from attendees and collaboratively develop new approaches or solutions.

Consistency is crucial in recurring meeting follow-ups. Maintain a familiar structure and format to ensure clarity and ease of reference. Attendees should be able to quickly identify action items, decisions, and key discussion points from previous meetings, allowing for seamless continuity.

Moreover, use the follow-up as an opportunity to share relevant updates, announcements, or changes that may impact the group or organization. This proactive communication helps keep everyone informed and aligned, preventing potential misunderstandings or disconnects.

Finally, consider including a section for agenda items or topics to be discussed in the upcoming meeting. This not only ensures a smooth transition but also allows attendees to prepare and contribute more effectively, leading to more productive and efficient meetings.

Automating and Streamlining the Process

Effective meeting follow-up is crucial, but it can also be time-consuming and repetitive. Fortunately, there are various tools and techniques available to help automate and streamline the process, saving you valuable time and effort.

One powerful approach is to create reusable templates for your follow-up emails. These templates can include placeholders for meeting details, action items, and other relevant information, allowing you to quickly populate and send follow-ups with minimal effort. Many email clients and productivity apps offer built-in template functionality, or you can use a dedicated text expansion tool.

Project management software can also be a game-changer for meeting follow-up. Tools like Asana, Trello, or Notion allow you to create tasks and assign them to team members directly from your meeting notes. This ensures that action items are clearly documented and assigned, reducing the risk of anything slipping through the cracks. Many of these tools offer integrations with popular calendar apps, making it easy to associate tasks with specific meetings.

Speaking of integrations, exploring ways to connect your various productivity tools can further streamline the follow-up process. For example, you might use a service like Zapier or IFTTT to automatically create tasks or notes in your project management app based on events in your calendar or email inbox. These integrations can save you from manually entering data across multiple platforms.

Finally, consider leveraging automation tools like scripts or macros to handle repetitive tasks. For instance, you could create a script that automatically generates a follow-up email based on a template and your meeting notes, reducing the need for manual typing and copying.

While automating and streamlining the follow-up process requires some initial setup and configuration, the long-term time savings and increased efficiency can be well worth the effort. Experiment with different tools and techniques to find the approach that works best for your workflow and team.

Meeting Follow-Up Template

Here is a comprehensive template for an effective meeting follow-up:

Subject: [Meeting Title] Follow-Up - [Date]

Attendees:
- [Name 1]
- [Name 2]
- [Name 3]
## Meeting Summary

[Provide a brief overview of the key topics discussed and the purpose of the meeting.]

## Action Items

- [ ] [Action Item 1 - Assigned to Name]
- [ ] [Action Item 2 - Assigned to Name]
- [ ] [Action Item 3 - Assigned to Name]

## Key Decisions

- [Decision 1]
- [Decision 2]
- [Decision 3]

## Next Steps

1. [Next Step 1]
2. [Next Step 2]
3. [Next Step 3]

## Additional Notes

[Include any additional notes, observations, or important information discussed during the meeting.]

Please review the action items, key decisions, and next steps outlined above. If you have any questions or concerns, feel free to reach out.

Thank you,
[Your Name]

This template includes sections for listing attendees, providing a meeting summary, outlining action items with assignees, capturing key decisions made, highlighting next steps, and adding any additional notes or observations. Customize the template as needed to fit your specific meeting requirements and ensure all important information is captured and communicated effectively.

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