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The Top Productivity Tools Consulting Agencies Need to Know in 2024

Essential productivity/meeting tools for consultants: AI transcription, project management, communication apps to optimize workflows.

February 3, 2024
Daniel Htut

The tools and technology a consulting agency uses for communication, collaboration, and productivity can make or break their success. With consultancy teams often working across multiple locations and time zones, having robust systems in place is crucial. Effective tools allow remote teams to function cohesively, meetings and projects to run smoothly, and overall organizational productivity to remain high.

For consulting agencies, time truly is money. Consultants get paid for their expertise, and every hour worked goes towards billable time with clients. With rates often exceeding $150+ per hour, consultants must maximize their time efficiently. The right productivity and meeting tools become force multipliers that enable consultants to get more done in less time. They allow faster collaboration across continents, better organization of client deliverables, and the ability to quickly synthesize key insights from meetings.

This article will explore today's most essential productivity and meeting tools for consulting agencies. We'll look at key categories including scheduling, video conferencing, document sharing, project management, communication, note taking, mind mapping, and automated transcription powered by artificial intelligence. Adopting the latest solutions in these critical areas can help consulting firms work smarter, move faster, and deliver better results for their clients. The right tools provide the frameworks to help consulting teams operate at peak productivity.

Calendar/Scheduling

Staying organized and on top of meetings is critical for consulting agencies. Having a shared calendar that the whole team can access ensures everyone is on the same page. The two most popular calendar and scheduling tools for agencies are Outlook and Google Calendar.

Outlook Calendar comes included with Microsoft 365 and integrates directly with Outlook email. It allows companies to share calendars between employees and set up group calendars. Outlook Calendar has robust options for setting up recurring meetings, sending invites, managing responses, and syncing with mobile devices. It also connects with other Microsoft products like Teams for easy meeting scheduling.

Google Calendar is a free web-based calendar that is part of Google Workspace. It offers similar functionality to Outlook calendar with shared and group calendars, invite scheduling, and mobile syncing. A key advantage of Google Calendar is that it's platform agnostic and accessible via web browser or mobile app on any device. For agencies using Gmail and Google Drive, Google Calendar integrates seamlessly with those products.

Both Outlook and Google offer calendar sharing, so agencies can use a mix of both if they prefer. The most important criteria is choosing a calendar that works for your team and keeps everyone on the same scheduling page.

Video Conferencing

Video conferencing has become an essential tool for consulting agencies to conduct meetings and collaborate with clients remotely. The leading video conferencing platforms used in consulting include Zoom, Microsoft Teams, and Google Meet.

Zoom has become the most popular and widely-used platform due to its ease of use, reliability, and scalability. Zoom offers features like screen sharing, virtual backgrounds, and breakout rooms that make it easy to conduct effective remote meetings. It also has robust security and encryption options. Zoom integrates with other tools through its API and apps marketplace.

Microsoft Teams is ideal for organizations using Office 365, as it comes bundled with the subscription. Teams allows for messaging, document collaboration, as well as HD video/audio conferencing. It provides tight integration with other Microsoft apps like SharePoint, OneDrive, and Outlook. Teams follows a channel structure which is useful for topic-based discussions.

Google Meet is Google's video meeting platform, and comes included with G Suite subscriptions. It provides simple and easy-to-join video meetings via invite links. Meet allows for screen sharing, real-time captions, and meeting recordings saved to Google Drive. As a Google product, it integrates seamlessly with G Suite apps like Calendar, Drive, and Docs. An advantage is that Meet works easily across different platforms and devices.

With endless video meetings, choosing the right video conferencing platform is crucial for productivity. Consulting agencies should evaluate factors like pricing, integration, ease-of-use, and advanced features when deciding on a primary platform. Zoom, Teams, and Meet each cater to different needs and preferences.

Document Collaboration

Document collaboration tools are essential for consulting agencies to work efficiently together and with clients. The ability to collaborate on documents in real-time is invaluable.  

Two of the most popular and powerful document collaboration tools are Google Docs and Microsoft Office 365.

Google Docs allows multiple people to work on documents, spreadsheets, presentations, and more together simultaneously. You can see real-time edits from others Characterized by easy sharing and seamless compatibility across devices, Google Docs facilitates efficient collaboration. Features like version history, commenting, and task assignments streamline teamwork.  

Microsoft Office 365 offers robust online versions of Word, Excel, and PowerPoint. Like Google Docs, multiple people can co-edit Office documents in real-time. Office 365 makes it simple to share access and comment or provide feedback on Office files. Powerful co-authoring abilities allow teams to collaborate efficiently on proposals, reports, presentations, and more.

Both Google Docs and Office 365 provide excellent document collaboration capabilities for teams. Their real-time co-editing and built-in communication features enable seamless teamwork and iterating on deliverables. Consulting agencies should leverage these tools to work productively with internal teams as well as clients.

Project Management

Project management software is essential for consulting agencies to organize work, manage resources, and track progress across client projects. Popular project management tools like Asana, Trello, and Basecamp provide a centralized workspace for team collaboration with features like task lists, calendars, file sharing, time tracking, notifications, and more.

Asana is one of the most widely used project management platforms in agencies. It offers customizable workflows to map out projects in detail with tasks, due dates, assignments, comments, and file attachments. Teams can create multiple projects and workspaces to segment and organize client work. Asana has robust features for monitoring project status, reporting, and tracking team productivity.

Trello utilizes a Kanban-style board for visual project organization. Cards represent tasks that can be dragged across lists to indicate progress. Trello makes it easy to get a bird's-eye view of project workflow and status at a glance. Team members can collaborate around cards with attachments, comments, labels, due dates and more. Its flexibility and intuitive interface have made Trello popular for agencies.

Basecamp is another longtime favorite project management tool for agencies. It provides an all-in-one hub for task management, communication, file sharing and more. Basecamp makes it easy to create multiple projects with centralized To-Do lists, message boards, docs, schedules, and automatic check-ins to streamline teamwork. With robust permissions and notifications, it keeps everyone on task across projects. Basecamp offers an intuitive way for agencies to wrangle multiple client projects.

Leveraging purpose-built project management platforms helps consulting agencies achieve transparency, accountability, and efficiency. The right tools provide the oversight and structure agencies need to successfully manage resources, timelines, budgets, and deliverables across their client engagements.

Communication/Messaging

Communication and instant messaging are crucial for consulting agencies to collaborate effectively. Two of the most popular and useful tools for team messaging are Slack and Microsoft Teams.

Slack offers capabilities like channels, chat, video calls, file sharing, app integrations, and more. It's user-friendly interface makes it easy for team members to have conversations, share knowledge and feedback, and stay connected. With robust search, threaded messages, customizable notifications and more, Slack helps consulting teams communicate seamlessly no matter if they are in the office or remote.

Microsoft Teams is ideal for organizations that use Microsoft 365. It combines chat, video meetings, calls, file collaboration, whiteboarding, and task integration into a single hub. Teams provides consulting groups with security and compliance controls, integrations with Office apps, and seamless communication across devices. Features like private channels, @mentions, search, pinned posts, saved messages and more help consulting teams message efficiently.

Both Slack and Microsoft Teams are excellent choices for keeping consulting agency staff in sync. The right platform depends on individual agency needs and preferences. But having a centralized communication and messaging solution is critical for productive team collaboration.

Note Taking

Taking thorough and organized notes during client calls and meetings is essential for consulting agencies. With numerous projects and conversations happening daily, consultants need to be able to reference detailed notes to ensure nothing falls through the cracks.

Two of the best note taking tools for consulting agencies are OneNote and Evernote.

OneNote

OneNote offers advanced note taking capabilities with features that allow consultants to quickly organize notes, insert screen clips, annotate screenshots, search notes, and share pages/notebooks with team members.

Key features include:

  • Note organizing with sections, pages, and tabbed navigation
  • Draw, type, or write freehand notes
  • Embed files, screenshots, audio recordings
  • Collaborate in shared notebooks
  • Access notes from any device
  • Powerful search to instantly find notes

OneNote integrates tightly with other Microsoft products like Outlook and Teams, making it easy to send meeting notes to attendees or collaborate on project plans.

Evernote

Evernote is another top note taking app for consulting teams. It excels at gathering information from diverse sources and making it easy to find later with search and tags.

Key Evernote features:

  • Web clipper to save web pages, articles, images
  • Forward emails into Evernote
  • Organize with notebooks, tags, reminders
  • Powerful search across text, annotations, images, audio
  • Collaborate by sharing notes
  • Mobile apps to capture notes on the go

Evernote has robust OCR capabilities, allowing consultants to scan business cards, whiteboard sessions, or handwritten notes and make the text searchable. Its extensive capabilities and apps make Evernote a valuable productivity tool for consultants.

Mind Mapping

Mind mapping tools are invaluable for consulting agencies. They allow teams to visually brainstorm ideas, concepts, and connections between information. Mind maps are especially useful in the planning stages of projects and for creative collaboration.

Two of the best mind mapping tools for agencies are MindMeister and Coggle.

MindMeister

MindMeister offers robust mind mapping capabilities along with real-time collaboration. Multiple team members can work on a mind map together, with changes synchronizing instantly. Mind maps can be shared with clients to visualize ideas under development.

MindMeister has a free Basic plan for personal use. Paid plans unlock features like unlimited mind maps, attachments, and integrations. There is a Pro plan for around $6 per month for solo use, and Meister plans for teams.

Key features of MindMeister include:

  • Real-time collaboration
  • Mind map exporting and sharing
  • Task management with assignees and due dates
  • Hundreds of templates
  • Apps for web, iOS and Android
  • Integrations with tools like Evernote, Salesforce and Slack

Coggle

Coggle is another top mind mapping tool, focused on simplicity and ease of use. It has a free plan for personal use, and paid plans starting around $5 per month.

Coggle offers:

  • Simple and intuitive interface
  • Real-time collaboration
  • Commenting and chat
  • Customizable appearance with various colors and styles
  • Ability to insert images and attachments
  • Apps for iOS and Android
  • Integration with tools like Google Drive, Dropbox and Evernote

Coggle's simple design makes mind mapping fast and seamless. It's easy for teams to quickly create and iterate on mind maps together in real-time.

Both MindMeister and Coggle are excellent choices for consulting agencies looking to harness the power of mind mapping for planning and ideation. Their collaboration features keep remote teams on the same page as projects progress.

Transcription Tools

Transcription tools like Otter.ai (🦦) and Trint (⏸️) use AI to automatically transcribe meetings, interviews, lectures, and other audio content. This saves consulting agencies an enormous amount of time since they no longer need to manually transcribe important discussions and meetings word-for-word.

Otter.ai and Glyph AI can  instantly create searchable transcripts that can be edited, shared, and exported. The AI transcription is reasonably accurate right out of the box, and improves over time as you correct any mistakes.

Key features include:

  • Automatic speech-to-text with AI
  • Integrations with video conferencing tools
  • Collaborative transcripts
  • Searchable, shareable transcripts
  • Ability to edit and export transcripts
  • Identification of different speakers
  • Keyphrase highlighting
  • Available browser extension and mobile apps

For consulting agencies, having quick access to searchable, shareable transcripts saves countless hours. It's easy to review important details from client calls, track action items, share notes with colleagues who missed the meeting, ensure nothing gets lost in note taking, and optimize knowledge sharing across the organization.

Conclusion

In today's remote and distributed work environment, tools for productivity, meetings, and collaboration are essential for consulting agencies. With employees and clients located across multiple locations, having the right solutions in place is crucial for operating smoothly and efficiently.

This article has covered some of the most important categories of tools that consulting firms should consider. Calendar apps help schedule meetings and appointments across time zones. Video conferencing platforms enable face-to-face virtual meetings. Document sharing tools facilitate real-time collaboration on files and projects. Project management software provides oversight on tasks, resources, and deadlines. Messaging apps enable quick communication and chat. Note taking tools capture meeting minutes and action items. Mind mapping software assists with brainstorming and planning. AI transcription services generate meeting transcripts and captions.

By implementing the best mix of these solutions, consulting agencies can enhance productivity, streamline meetings, improve collaboration, and get more done. The tools covered help optimize operations, reduce administration, and allow staff to focus on client deliverables. With the right technology stack, agencies can work smarter, foster better teamwork, and provide excellent service. The time savings and efficiency gains ultimately translate into higher productivity and profitability.

In summary, investing in the essential productivity, meeting, and collaboration tools pays dividends for consulting firms aiming to maximize performance. The solutions exist to enable agencies to work at peak effectiveness even with distributed teams and remote work. Taking advantage of the latest software and AI can give consulting agencies a competitive edge.

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