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Summarizing Meetings in 3 Simple Steps

Learn to write concise meeting summaries: key points, actions, decisions, formatting tips. Essential for managers and notetakers.

February 27, 2024
Daniel Htut

Summarizing meetings is an essential skill for any professional. Effective meeting summaries ensure alignment, accountability, and follow-through after meetings. They also provide helpful documentation and recaps for attendees or people who could not make the meeting.

Crafting useful meeting summaries requires active listening, identifying key takeaways, and highlighting next steps and action items. The summary writer must discern the most important outcomes and decisions from the discussion. An effective summary extracts the relevant essence of the meeting without getting bogged down in excessive details.

Writing cogent meeting summaries demonstrates strong communication abilities. It enables the smooth implementation of plans set forth in meetings. Clear, focused meeting summaries aligned with objectives help move projects and organizations forward productively.

Developing expertise in summarizing meetings brings numerous professional benefits. You become known as someone who can distill complex conversations down to what matters most. This skill helps you stand out as an effective communicator and facilitator. It enables you to recap meetings efficiently while building alignment and engagement across teams.

Listen Actively

When summarizing a meeting, it's crucial that you listen actively in order to capture the most important details. Here are some tips for active listening during a meeting:

  • Take notes by hand or on a laptop to document the key discussion points. Try to summarize main arguments, proposals, and conclusions without getting bogged down in minutiae.
  • Focus on decisions, motions, votes or consensus reached. Note any official decisions made or actions agreed upon.
  • Pay special attention when action items are assigned to individuals. Document the action, owner, and due date.
  • Listen for concepts or ideas that generate a lot of interest or debate. Make note of important themes and priorities that arise.
  • Don't get distracted or tune out. Stay engaged in the discussion so you don't miss key outcomes.
  • Request clarification if you are unsure of meeting outcomes or decisions. It's better to ask in the moment than miss important details.
  • Review your notes soon after the meeting concludes to flesh out any sparse areas while the discussion is still fresh.

By actively listening and taking thorough notes during the meeting itself, you'll be able to produce a more useful and accurate summary later.

Identify Key Outcomes

One of the most important parts of summarizing a meeting is identifying the key outcomes - the decisions made, action items assigned, and next steps agreed upon. These key outcomes are the things that actually move projects and initiatives forward, so you want to make sure to clearly capture them in the meeting summary.

When listening to the discussion, pay close attention anytime the chair or facilitator announces a decision. Phrases like "It's decided that we'll go with Option A" or "The consensus is to move forward with the revised timeline" indicate a choice has been made and should be documented.

Also listen for action items - these are tasks assigned to specific people with deadlines. Capture the action item, who is responsible, and the due date. For example "Jose will update the budget projections and send them to the team by Friday."

Finally, note any next steps that are agreed to, even if they don't have a specific owner or deadline yet. Things like "We'll revisit this discussion next week after everyone has had time to review the proposal" are important to capture.

Having all the decisions, action items, and next steps clearly documented in the meeting summary will help ensure follow-through on important outcomes from the discussion. Participants can refer back to the summary to stay informed on what's been decided and what next steps they are responsible for taking.

Highlight Motions

Document any motions made or votes taken during the meeting. This creates a record of what actions were proposed and their outcomes.

When a motion is made, be sure to note:

  • The name of the person who made the motion
  • The exact wording of the motion
  • Whether the motion was seconded
  • The outcome of any vote on the motion (number of yes/no votes)

For example:

Motion by Jane Smith: To approve the budget for Q3 as presented. Seconded by John Lee.

Motion passed (6 yes votes, 2 no votes)

Keeping track of motions and votes provides an official account of key decisions made during the meeting. It shows what actions were considered, whether they were approved or rejected, and the level of consensus among participants. Having this documentation is crucial for implementing any initiatives going forward and providing a record if questions arise later about what was decided.

Note Action Items

During the meeting, pay close attention whenever new action items are assigned or agreed upon. Be sure to record:

  • The specifics of each action item - what needs to be done?
  • Who is responsible for completing the task?
  • Are there any other stakeholders involved?
  • Is there a deadline or timeline associated?

For example:

  • Action Item: Create social media graphics for upcoming product launch (Jane Doe)
  • Deadline: Graphics completed by Friday
  • Action Item: Reach out to vendors to get packaging quotes (John Smith, cc Marketing Team)
  • Deadline: Quotes compiled by next week's meeting
  • Action Item: Develop go-to-market strategy for Southeast Asia expansion (Sarah Davis)
  • Deadline: Draft strategy for leadership review by end of month

Accurately documenting action items during meetings prevents confusion down the line. It clarifies who is accountable for specific deliverables and the expected timeframes. Having a defined record of actions makes follow up and progress tracking much easier.

Record Decisions

Documenting all the decisions made during a meeting is crucial for moving projects and tasks forward after the meeting concludes. As decisions are agreed upon, be sure to record the following details:

  • The exact wording of the decision. Capture the specific language that was agreed to, rather than paraphrasing. This prevents any ambiguity or misinterpretation later on.
  • Context around the decision. Note any relevant background details or discussions that led to the decision. This ensures everyone understands why the decision was made.
  • Who is responsible for carrying out the decision. Specify any owners, timelines, or resource allocations relating to the decision. This clarifies accountability and next steps.
  • Any dissenting opinions or concerns raised. If the decision was not unanimous, document any objections or reservations voiced. This provides transparency.
  • Any follow-up questions or actions needed. Note if any information needs to be gathered or additional steps taken to facilitate the decision. Capturing these action items is essential.
  • The rationale or justification behind the decision. Explain the reasoning that supports the decision, such as research findings, cost-benefit analyses, or strategic priorities. This demonstrates the logic behind the determination.

Thoroughly documenting decisions during the meeting itself (rather than waiting until later) creates an authoritative record that holds people accountable. It also enables the team to leave the meeting aligned around common goals and priorities. Accurately capturing key decisions drives progress.

Edit & Organize

After the meeting has ended, it's time to review and organize your notes into an easy-to-read summary.

  • Carefully read through your meeting notes soon after the meeting ends, while it's still fresh in your mind. Fill in any gaps in your notes and make clarifications if needed.
  • Edit the notes for grammar, spelling and formatting. Make sure they are clear and concise.
  • Remove any unnecessary details or redundant information. Focus on keeping the key discussion points, decisions, action items and outcomes.
  • Format the summary with headers, lists and emphasis (bold, italics) to make it visually organized and scannable. Use markdown formatting like headers (##) and bullet lists ( ``) to structure the information.
  • Highlight key takeaways, action items, decisions or important quotes.
  • If there were any open issues or follow-ups, call those out separately.
  • Craft a short introductory paragraph summarizing the purpose and outcomes of the meeting.

A well-organized and formatted summary will make the key information from the meeting stand out. Proper editing improves clarity and readability for anyone referencing the notes later on.

Share Broadly

Circulating the meeting summary to all attendees and stakeholders is a critical step. This ensures everyone is on the same page about the key outcomes, motions, action items, and decisions from the meeting.

There are a few best practices for sharing meeting summaries:

  • Email the summary to all attendees as soon as possible after the meeting when the details are still fresh. Attaching the summary as a document allows people to reference it later.
  • Copy any stakeholders who were not present at the meeting but need to know what transpired. Examples might include executives, team members, clients, vendors, or partners.
  • Post the summary in a shared digital workspace if your team uses an intranet, shared drive, or collaboration software. This enables attendees to refer back and gives transparency to non-attendees.
  • If there are minutes from the meeting, upload or link those as well for reference. The summary can provide the key high-level overview.
  • For recurring meetings, maintain a folder or thread of past summaries and minutes so everyone can track outcomes over time.
  • Set up automatic calendar reminders to notify attendees when the summary has been sent after each meeting.
  • Follow up with any attendees who have questions about the summary or need clarification on responsibilities.

Sharing the meeting summary helps align everyone, provides clarity on next steps, and ensures transparency on important decisions made. Taking the time to circulate the summary widely enables teams to move forward collaboratively.

Store Securely

After finalizing the meeting summary, it's important to store it in a secure shared location where all meeting participants can access it. This ensures transparency and allows attendees to refer back to the summary for any items of discussion they may have missed.

Some recommendations for securely storing meeting summaries:

  • Save the summary file in a shared team folder on your company's intranet or a collaboration platform like SharePoint. Restrict access to meeting participants only.
  • If emailing the summary, encrypt the file and share via a secure file transfer platform that requires login credentials to access. Do not send over unencrypted email.
  • For sensitive meetings, save the summary on an internal server or database that requires VPN access and strong passwords. Limit access to those with strict need-to-know authorization.
  • When sharing summaries externally with clients or partners, utilize secure channels like password-protected file sharing links that expire after a set period of time.
  • If distributing paper copies, ensure proper confidential waste disposal for any discarded summaries.
  • Archive past summaries securely so they remain available but protected from unauthorized access.

The key is finding the right balance of accessibility for participants while still prioritizing security of potentially sensitive information. Save responsibly and utilize available cybersecurity tools to keep meeting summaries safe yet shareable across your team.

Follow Up

After the meeting concludes, it is important to follow up on the outcomes and action items to ensure they are completed. Here are some tips for following up effectively:

  • Review your notes and highlight any unfinished business or open action items. Make note of who is responsible for each task and the due date.
  • Send a recap email to all attendees summarizing the key decisions, action items, and next steps from the meeting. Ask attendees to review and confirm the action items assigned to them.
  • Check in with individuals tasked with action items as the due date approaches. Offer support and find out if any roadblocks are preventing completion.
  • Bring up past action items for status updates at the next meeting. Ensure any open items get carried over to the new action items list.
  • Implement any process changes or initiatives decided upon in the meeting. Verify that decisions are put into practice.
  • Share notes or meeting summaries with any relevant stakeholders who did not attend. Keep them informed of important outcomes.
  • Follow up on any loose ends, questions that required research, or issues that needed further investigation. Provide answers and closure.
  • Measure and track progress on action items. Analyze if follow through after meetings can be improved.

Following up after meetings is crucial to execute on decisions made and complete any assignments. Consistent and thorough follow up ensures meetings translate into tangible actions and progress.

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